If you have placed your order by 1 PM, Monday to Friday, you can expect your Monimoto product to arrive in 1-2 business days (delivery delays are expected during December due to increase demand on carrier network).
If you placed your order on a weekend, it will typically be shipped on the closest business day via Express Shipping.
Your tracking number will be sent to you by email once your order is shipped out. If for any reason, this is not working or you’re having trouble finding these details, please contact our team at [email protected].
Monimoto is not responsible for any shipping delays, these are the responsibility of the carrier. However, we will always do our best to assist you with any issues as much as possible.
All orders are shipped from our distribution center in Lithuania.
Terms for returns
If for some reason you are not fully satisfied and happy with your purchase, you can claim a full refund within 30 days. The eligible amount for refund is the full purchase price but not more.
The application and claims for refund are only accepted if you made purchases from our site and from UAB Monimoto directly. If you made deals with our partners or other stores, you should be in contact with them instead of us.
Shipping and transit fees are covered by you and they are not refundable.