FAQ

• Can I get a demo model for display?

  

  Yes. Depending on sales forecast, we may send you a fully operational sample.
  We may also send a simple plastic housing without any electronic.
  This will allow the end users to hold the unit and figure out that it doesn’t take much space.
  Please contact us – [email protected].

• Can I access special discounts for bulk orders?

  

  Yes. Please contact us by email: [email protected]

• Do you advice using Monimoto to protect my dealership's inventory?

  

  Absolutely. The demand to protect dealership’s inventories is high.

• Can you ship replacement batteries?

  

  No. Replacement batteries are hazardous products.
  The batteries are available at most supermarkets or online stores.

• Heat issues - as far as location on the bike...any specific place that unit works best?

  

  Each bike is different, so we always recommend to test it after Monimoto is placed on the bike. It is important that the end with GPS letters on it is not touching a metal part of the bike.
  The tracker resists to up to 131 F.

• How do I pay for Monimoto SIM card / GSM service?

  

  In general – you will be charged a $49 annual fee for the whole year in advance. You will receive two notifications before the end of the free GSM service period (which is 2 months). When GSM service expires – you will be able to renew your account from the Monimoto App.

• Can I use multiple Devices with a single phone?

  

  Yes! You can have as many Devices as you want, and all of them can be paired with the same smartphone. All of your devices will appear in one list in the Monimoto App.

  Also let’s take this example: Bruno has an adventure bike that he travels with and a cafe racer that he built himself. He bought two Monimoto Devices and put each one of them into one of his vehicles to protect them. Given that he is the only owner of two vehicles, he can pair all of his devices with his smartphone and only one of the Key Fobs. Then, whichever vehicle he is using – both devices will be ready to report a theft in case it occurs. Bruno will receive all notifications in one place.

• Do you have any demo pictures of places you have mounted the unit for a few different bikes?

  

  We don’t recommend using pictures of hiding spots for pobvious security reasons.
  Each ride is different, so we always recommend to test it after Monimoto is placed on the bike. It is important that the end with GPS letters on it is not touching a metal part of the bike.
  The tracker resists to up to 131 F. For other advice, you may contact us directly.