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SIM card Services and new software release

Dear customer,

Thank you for your showed trust in Monimoto product. As any innovative tech company we do have some childish issues, but we strive to make our product perfect.

By gathering your feedback we worked hard and released new firmware (FW) and Monimoto App that let us make your bike even safer than before. To make new features and tweaks available we have prepared step by step guide. For those of you who have already tried, updating whole process takes 5 minutes and for newbies less than an hour.

In order to get your SIM subscription, the firmware needs to be upgraded first.

Monimoto Team

So, what’s new?

Let us tell you about the new functions and tweaks that we have implement in the latest version of Monimoto firmware and Application.

Motorcycle location request

You can request your motorcycle location with some delay even if it was stolen with Key fob. Simply force alarm by deleting Key fob remotely from app. By default it will take from 5 minutes to 24 hours. Device will start alarm with next regular notification.

SIM status open

You can now see your SIM card status in the App and top-up it with ease.

Live tracking

You can request 1 minute interval location update during the alarm and motion.

Major tweaks

  • No more false alarms caused by passing vehicles even parked at noisy street.
  • Battery optimization related with battery energy consumption.
  • More precise low battery level indication.
  • Device will automatically connect to other mobile network if carrier does not provide internet for the unit at that very moment. This feature works only with Monimoto SIM card.
  • Improved calling functionality. Unit will work even harder to call you, so you will be more likely to be informed instantly about a threat.
  • Improved registration on mobile network process that leads to less missed regular updates.

Important note

If you are ready to update the firmware, let’s start with something small, but very important here.

  • Check Apple App Store or Google Play store to make sure you have the LATEST version installed on your smartphone. The latest version is 1.6.0
  • Let’s find out which cloud version you do use. Open monimoto app and go to SETTINGS tab. If you see SIM card menu, it means your device is using monimoto cloud V2 and firmware update is not mandatory and just recommended.
  • If  you CAN NOT see SIM card menu, it means your device still runs on monimoto cloud V1.
  • You may also see  [V1] or [V2] on the bottom of settings tab.
  • Make sure your SIM card has not expired and is not deactivated!
  • Important! If your SIM card is deactivated and Device is on V1 you will not be able to finish new setup without our help. Contact monimoto support from the App and we will temporarily activate your SIM card.
  • If you had older than firmware and updated cloud version from V1 to V2, you will have to delete device from the Monimoto app device list and add it back again.
  • Once the firmware is version or higher, it automatically applies to the new cloud [V2].
  • We recommend replacing Monimoto device batteries to the new ones as this will save time in the future.

Update instructions